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As a business owner, you're no stranger to the challenges of growing a company.
But here’s the truth: Not every business is ready to scale – not until the right conditions are in place.
As a business owner, you're no stranger to the challenges of growing a company.
But here’s the truth: Not every business is ready to scale – not until the right conditions are in place.In the early stages, your business is all about survival.
At this stage, you’re grinding, fighting to keep your business alive. Revenue is the lifeblood of your company, and every decision is focused on keeping the wheels turning. You’re the heart of the business, doing it all.
You’ve reached stable revenue, and now it’s time to scale. But growth means more than just adding clients – it means building the right team, putting systems in place, and setting your business up for the next level. If you don’t, you risk becoming the bottleneck that prevents your business from multiplying.
This is when your business starts to take on a life of its own. But even at this stage, the right people and systems are essential to maintaining growth. Without them, you’ll face growing pains that are hard to overcome.
If you're asking this question, it means you're probably at a crossroad. And you're not alone.
Many business owners struggle with timing—when should you stop doing it all yourself and start investing in the right people and processes?
Scaling isn’t just about adding people or systems.
It’s about building the right culture, bringing in the right talent, and creating processes that work for your business and not the other way around.
Now I help business leaders install this same structure inside their own teams.
" I felt like I've already bought back 35% to 45% (of my time) already.
Things are actually moving a lot faster now … I could see certain steps and I could see certain problems that we need to work on. So thats why these 2 weeks i really felt like i was really using my time properly. And it feels like things are moving"
Joanne Tan
CEO, Founder in the Education Industry
" Took a 1 week vacation for the first time after running her business for the past 3 years.
After realising a founder's role is identifying the right talent and placing them in the right role.She was able to finally delegating the operations of the centre so she can finally take a well deserved break after 3 years"
May Tan
CEO, Founder in the Education Industry
" I used to feel overwhelmed, burnt out, and like I was carrying the whole business on my back. I didn’t know how to get out of it. Working with Marc completely shifted that.
I finally understand how to build and lead a team, create a strong culture, and put systems in place that don’t rely on me being involved in every little detail. Now, I actually have the space to focus on growing and scaling the business, instead of constantly being stuck inside it.”
Raymond Win
CEO, Founder of Win Media Studios
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I get it.
When you’re deep in the trenches and fighting fires everyday, it feels like there’s no time to even think about building systems. But honestly? That’s exactly when you need it the most.If everything still runs through you—approvals, updates, decisions—you’re not scaling, you’re just surviving.What I do is help you get out of the weeds, install the right systems, and finally create a business that doesn’t depend on you being everywhere at once.
You’re not alone—I’ve been there too.
Early on, we made some bad hires. But what I realised was… it’s not just about who you hire, it’s about the systems you build around them.We’ll make sure you have the right hiring frameworks, clear expectations, and onboarding processes that actually set your people up to win—not guess.
Maybe. But ask yourself—at what cost?
I took years figuring this out through trial and error, and trust me…the cost of delay is high. Hiring the wrong people, losing momentum, becoming the bottleneck—it adds up. What I’m offering is a shortcut through all of that. Not theory, but real systems we used to scale from 6 to 140 people.
Actually, now is the best time.
You don’t wait until your house is on fire to install a smoke detector, right? If you build your foundation right—early—you won’t have to fix it when things are already messy. Even if you’ve got just 5 or 10 people, this work will set you up to grow without chaos later.
SOPs are a good start — but they’re not enough.
I’m not just teaching you how to document steps — I’m showing you how to build a leadership operating system.That means your people make better decisions, your managers lead better, and your team runs without relying on you every step of the way.
Honestly? Some clients feel the shift after our very first session.
Once you have clarity and structure, it’s like removing weights from your business. Within the first 30–60 days, you’ll see better communication, better delegation, and less dependency on you. That’s when the real growth starts.
Every business is different.
But the problems we face when scaling? They’re surprisingly similar. Whether you’re running a real estate agency, a service-based business, or even a retail brand — if you’ve hit a ceiling and feel stuck in the day-to-day, this will work. We’ll tailor the systems to fit your company, not the other way around.
When we work together, I’m not here to just give you advice and send you off…
and I’m not taking over your business either. What I do is work closely with you to install the right systems, coach your team, and help you build a leadership structure that lasts. You’ll walk away with real frameworks, not just notes.
I’m not just teaching from books — I’ve lived this.
I helped a Real Estate Media Tech Company to scale from 6 to 140 people. And we didn’t just grow headcount—we built a culture and operating system that allowed our leadership to get out of the weeds and focus on vision. Now, I help other founders do the same—with real tools, not fluff.
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